MyHabit by Amazon has provided a platform for deep diving a lot of my concepts around business development, e-commerce, testing scenarios, strategy, process management, team building and professional maturity, level-setting management (managing up and down) and so much more. The opportunity to explore and bring these ideas to life in various customer facing experiences have been pivotal in supplementing and strengthening my savvy in CX, both on and offline, management, development and measuring more efficiencies around what works and what does not work. ...The Amazon culture is actually really good for that.

Core responsibilities: 

• delivering creative solutions for digital content/commerce that communicate clearly and stand out in the market space, 

• using UX/VXD to impact conversion and performance while evolving customer experience toward a frictionless interaction, 

• evaluate and elevate creative through visual merchandising and editorial photo direction with Sr. Photo Art Directors, 

• identify emerging trends (in market or via measured customer experience) and site metrics to inform product and road map, 

• develop effective cross-functional partnerships – collaborating closely with Technology, Merchandising and Marketing Management leaders to execute business and creative strategies, 

• recruit, manage & coach direct reports consisting of web designers & junior web designers, 

• foster a culture of excellence, creativity and results, 

• successfully motivate a robust and fast-paced team, especially when the path is less than clear and deadlines are tight.